About us

At OSO Group Engineers, we know emergencies don’t keep office hours. A burst pipe at midnight, a boiler that loses pressure before work, a tripped consumer unit, or a blocked drain backing up on a Sunday—these problems need fixing now, not tomorrow. That’s why our fully qualified team is available 24 hours a day, 7 days a week to keep your home or business safe, comfortable, and running smoothly.

We specialise in emergency plumbing, electrical repairs, boiler & heating services, drainage, and Gas Safe engineering. Whether you need a rapid call-out, a thorough diagnostic, or a planned repair with clear pricing, you’ll get professional solutions from engineers who care about doing the job properly the first time.

Emergency Plumbing, Electrical Repairs, Boiler & Heating, Gas Safe Engineer, Drainage Cleaning

What we fix—day or night:

• Emergency plumbing: burst or leaking pipes, stopcock issues, leaking toilets and taps, cylinder and tank faults, low pressure, and emergency isolation.
• Drainage & unblocking: blocked sinks, toilets and showers, external drains, gully and stack issues, bad smells, and preventive cleaning to keep things flowing.
• Boilers & heating: no heat or hot water, boiler lockouts, radiator cold spots, pump and valve faults, control failures, and annual boiler servicing to prevent breakdowns.
• Gas engineering: suspected gas leaks, appliance issues, safety checks, and landlord gas safety records—always handled by Gas Safe engineers.
• Electrical repairs: tripped RCDs/MCBs, loss of power or lighting, faulty outlets and switches, consumer unit faults, and emergency fault-finding.

Our mission is simple:

• Rapid response – We’re ready to be at your door in the shortest time possible.
• Trusted expertise – Every engineer is highly trained, certified, and experienced.
• Transparent service – No hidden charges, clear pricing, and reliable workmanship.
• Customer care – We treat every emergency as if it were our own, ensuring quality fixes that last.

How an OSO emergency call-out works

• Call or book online. Tell us the problem, location, and access details. We’ll confirm availability and indicative pricing.
• Engineer dispatched. We send a qualified specialist with the right tools and parts for common faults. You receive updates so you know when to expect us.
• On-site assessment. We investigate the fault, explain what we’ve found, and agree the best fix—no work starts without your go-ahead.
• Repair & testing. We complete the repair safely, test the system, tidy the work area, and walk you through what was done and how to prevent recurrences.
• Clear invoice & receipt. You receive a breakdown of labour, parts, VAT and any call-out charge, with digital copy for your records.

Whether it’s a burst pipe, power failure, broken boiler, gas leak, or heating breakdown, you can count on us to restore comfort and safety quickly and professionally.

When disaster strikes, you don’t have to wait until morning. With OSO Engineers, help is always just a phone call away—fast, reliable and ready to restore your comfort.

24/7. 7 days a week. Reliable. Professional. Here when you need us most.